<< back

Gingerbread Single Parent Helpline



The Gingerbread Single Parent Helpline 0808 802 0925 provides support and expert advice on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues. Our friendly advisers will talk through your options and will send you useful information. Your call is confidential (for more information see our confidentiality and data protection statement).
The average waiting time for the helpline is around 20 minutes. Before you call, it’s worth checking if your question can be answered by any of our online factsheets or advice tools on a range of subjects as it may be quicker. Demand for the helpline is high and so callers often have to wait to speak to an adviser.
•Waiting time for the helpline can be much longer when we're busy
•The busiest times of the day tend to be the morning, so sometimes calling in the afternoon can help.
The helpline is open: •Mondays: 10am to 6pm,
•Tuesdays/Thursdays/Fridays: 10am to 4pm
•Wednesdays: 10am-1pm and 5pm-7pm.
The helpline is closed on all public holidays.

This service provider has not updated their information since 12/2/2018. Our target is that all service information should be no older than six months. You may wish to contact the provider to confirm the information before attending.

If you are the owner of the service, please update the details.

Contact information

0808 802 0925


520 Highgate Studios, 53-79 Highgate Road, London, NW5 1TL

Other information

Opening times

  • 10.00am-6.00pm
  • 10.00am-4.00pm
  • 10.00am-1.00pm
  • 5.00pm-7.00pm
  • 10.00am-4.00pm
  • 10.00am-4.00pm


    Quality awards

    Service Details Confirmed

    DBS policy

    DBS (Disclosure and Barring Service - formerly criminal records check) policy? No

    Inclusion statement

    All childcare and services should make reasonable adjustments to support disabled children and young people or those with additional needs. Below is a statement from this provider about their inclusive practice and levels of experience of supporting different needs

    This provider has not given an inclusion statement. Please contact them for details of what adjustments they can make to support access to their service


    • Advice And Support / Relationships / Family Breakdown
    • Education And Learning / Behaviour Support
    • Family Groups And Parenting / I'm A Lone Parent
    • Jobs And Money / Jobs And Money Advice And Support
    • Jobs And Money / Work / Training

    Last updated

    Last updated: 12/2/2018

    Map and Directions

    Map shows approximate location


    Travelling by car or public transport?

    Enter your postcode below to get directions to this service

    Disclaimer—important information about the Family Services Directory

    Whilst the Family Information Service (FIS) works with service providers to try and ensure that the information contained within this directory is accurate and up to date, no warranty is given as to the accuracy of the information. The FIS does not accept any responsibility or liability for the information or links to information on websites supplied by providers or the service that is provided. FIS is an impartial service and does not recommend, support or endorse any services. It is the responsibility of families to choose services carefully and FIS has developed some guidelines to help you.

    The FIS also reserves the right to refuse or delete publication of any organisation or information which it believes, or for which evidence has been provided, contravenes the laws of the UK. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Family Services Directory.

    Contact information

    Email me a copy of this service

    You can receive a copy of this service, or send a copy to a friend. Simply enter your email address below, and then click 'send record'.

    Update service details

    Do you run this service and need to update the details?

    QR Code

    A QR code which can be scanned using a mobile phone

    This was printed on 20/2/2019

    If you have a smart phone you can look at the latest version of this record online by scanning this image with a QR code reader.