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Self-Injury Support



Self injury Support (formerly Bristol Crisis Service for Women) is a charity. We were set up in 1986, to support women in emotional distress.
We particularly help girls and women who harm themselves (often called self-injury). This is how some people cope with their feelings and problems.
Our aims:
•To offer support to women in emotional distress, and particularly to those who self-injure.
•To develop services, and raise awareness of self-injury and mental health issues, through training and providing information.
We have carried out a lot of research into the experiences and needs of women who self-injure. As well as helping to shape our own services, this work has also helped people:
•get a better understanding of self-injury; and
•find the best ways of working with people who self-injure.
We have also written ‘good practice guidelines’ for working with people who self-injure.
What we do
•run TESS text and email support for self-injury and self harm
•offer a Women's Self-injury Helpline
•produce information and publications about self-injury
•deliver talks and self-injury training courses to professionals
•support self-injury self-help groups
How we work:
Self injury Support is run by a management group. TESS and our Women's Self-injury Helpline are staffed by volunteers, who receive full training and support for their work. Volunteers work alongside paid workers in carrying out many aspects of the organisation's work.
How we are financed:
We get funding from a wide range of sources including charitable trusts, central and local government agencies, and individuals. Much of this funding is in the form of one-off grants for specific projects.
We are always trying to secure longer-term funding. This will help us to continue our work, expand our services and respond effectively to the increasing need for crisis support in the community.

To contact us for support:
TESS - text and email support for girls and young women up to 24yrs
Open Sunday to Friday evenings 7pm - 9pm

TESS text number for support - 0780 047 2908 (charged at your normal rate)

CASS - Women's Self-injury Helpline 0808 800 8088
Open Monday to Friday 7pm - 10pm and Thursday 3pm - 6pm

UK-wide and open to women of all ages

Contact information

07800 472 908 (TESS)/admin Office: 0117
0780 047 2908


Self Injury Support (formerly Bristol Crisis Service for Women),, PO Box 3240, Bristol, BS2 2EF

Other information

Opening times

  • 7.00pm-9.00pm
  • 7.00pm-9.00pm
  • 7.00pm-9.00pm
  • 7.00pm-9.00pm
  • 7.00pm-9.00pm


    Quality awards

    Service Details Confirmed

    DBS policy

    DBS (Disclosure and Barring Service - formerly criminal records check) policy? No

    Inclusion statement

    All childcare and services should make reasonable adjustments to support disabled children and young people or those with additional needs. Below is a statement from this provider about their inclusive practice and levels of experience of supporting different needs

    This provider has not given an inclusion statement. Please contact them for details of what adjustments they can make to support access to their service


    • Advice And Support / Information and Advice
    • Health / Health Advice And Support
    • Young People / Mental Health
    • Young People / Advice And Support

    Last updated

    Last updated: 10/1/2019

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    Contact information

    07800 472 908 (TESS)/admin Office: 0117
    0780 047 2908

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